Shipping policy
Processing + Personalization
Please allow up to 4 to 5 business days for processing and personalization.
Local Singapore Customer (SG)
Please refer to the table below for two (2) available shipping options
|
Order Type |
Tracking |
Logistic Company |
Delivery Time |
Cost |
| Pack of 2/3/4 | Yes |
Singpost |
4 working days |
$3.90 |
| Party Pack 10/15 | Yes |
Singpost |
4 working days |
$4.50 |
|
All Orders |
Yes |
Next Day Delivery |
1 Day |
$15 |
You may track your Singpost delivery here.
Malaysia Customer (MY)
SimplySili offers a flat rate for all orders from Malaysia.
|
Order Type |
Tracking |
Logistic Company |
Delivery Time |
Cost |
|
Pack of 2/3/4 |
Yes |
Qxpress |
3 to 6 working days |
SGD $5.90 Flat Rate |
|
Party Pack 10/15 |
Yes |
Qxpress |
3 to 6 working days |
SGD $10 Flat Rate |
Delivery by Qxpress
The tracking number is provided in your shipping notice email.
Track your item here.
Please note the date you see is the estimated delivery date.
International Customer (Except Malaysia)
Unfortunately, at the moment, we only ship to Singapore and Malaysia. We are still working with our logistic partners to widen our shipping channels.
Returns
Unfortunately, due to the nature of our products (Personalized), we do not accept returns at this time. However, we believe in our product and we want you to be happy with your purchase. If you have issues with your order, please contact us and we will certainly do our very best to make it right.